- Stronger data security and compliance – Keep Your Hard Drive (KYHD) lets customers retain failed drives and other covered data-bearing media on-site, helping meet strict security, privacy, and regulatory requirements by keeping sensitive data out of the reverse-logistics chain.
- No surprise part charges for retained drives – With KYHD in place, customers can keep covered drives when they are replaced under warranty or support without additional replacement cost, simplifying budgeting and avoiding ad-hoc ""unreturned part"" fees.
- Seamless add-on to existing support – KYHD layers onto ProSupport/ProSupport Plus and similar contracts, preserving all existing SLA and repair benefits while adding a clear, policy-backed way to control how data-bearing components are handled at end of life.
Keep Your Component for Enterprise is a data-retention add-on that lets organizations keep designated, data-bearing components when Dell replaces failed hardware under warranty or support. Instead of returning those parts, customers retain them on-site for destruction or archiving under their own security and compliance policies, while still receiving replacement components and full Dell support. This helps enterprises protect sensitive information, meet regulatory requirements, and maintain tighter control over data throughout the hardware lifecycle.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.