HPE Proactive Care Next Business Day Exchange Service

Utökat serviceavtal - utbyte - 5 år - leverans - 9x5 - svarstid: NBD
Information
Ej i lager, kan gå att beställa
Tillverkare Hewlett Packard Enterprise
Artnr U7GU2E
  • Information
    • Faster resolution from specially trained, solution-oriented advanced resources
    • Identification of risks and issues through regular device-based proactive scans
    HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.

  • Specifikation