Dell Uppgradera från 3 År Next Business Day till 5 År ProSupport 4H Mission Critical
Utökat serviceavtal - material och tillverkning - 5 år - på platsen - 24x7 - svarstid: 4 h - för PowerEdge R360
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Information
- CritSit procedures - severity level 1 issues will be reviewed by Dell and may be nominated for CritSit incident coverage through Dell Global Command Centers
- Emergency dispatch - onsite service technician dispatched in parallel with phone-based troubleshooting when you declare a severity level 1 incident
- Priority production - in the event of a critical situation caused by natural disaster or other event normally excluded from limited warranty, Dell will expedite production of a new system(s)
- Storage fault monitoring - alerts from storage fault monitoring helps you maximize uptime by identifying and correcting potential issues before they occur
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Specifikation
