Dell Uppgradera från 3 År Basic Onsite till 5 År ProSupport Plus
Utökat serviceavtal - material och tillverkning - 5 år - på platsen - 10 x 5 - svarstid: NBD - för Pro 24 All-in-One Plus QB24250, Micro Plus QBM1250, Slim Plus QBS1250, Tower Plus QB
-
Information
- Priority access to ProSupport engineers 24x7, priority parts dispatch and collaborative third party assistance to quickly resolve hardware and software issues
- Designated Technology Service Manager, an advocate for issue resolution and monthly reporting
- Predictive analysis for issue prevention and optimization enabled by SupportAssist and Secure Remote Services (ESRS)
- Proactive monitoring, issue detection, notification and automated case creation for accelerated issue resolution enabled by SupportAssist and Secure Remote Services (ESRS)
Tillgänglighet och villkor för Dell tjänsterna varierar beroende på region och produkt. Kontakta en säljrepresentant för mer information.
-
Specifikation