Dell Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG
Utökat serviceavtal - material och tillverkning (för servrar) - 3 år - på platsen - svarstid: NBD - NPOS - för PowerEdge R360, R550, R660xs, R760xs, T360, T550, T560
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Information
- 24x7 access to Dell experts - Around-the-clock phone and online support from in-region Dell technicians for covered hardware and common software issues, so users can get help whenever they need it.
- Business-class response vs. basic warranty - Faster, more predictable repair models (such as next business day-style service on eligible systems) significantly reduce downtime compared to basic hardware warranty alone.
- Consistent, fleet-wide support - A standardized, easy-to-quote offer that provides the same level of business-class support across your PC estate, simplifying how you manage support entitlements.
- Lower IT workload on break/fix - Dell takes on the front-line troubleshooting and case ownership, freeing internal IT teams from routine break/fix so they can focus on strategic projects.
- Foundation for ProSupport Suite upgrades - Acts as the entry point into the ProSupport Suite for PCs, giving customers a smooth path to add advanced capabilities later (like predictive support, accidental damage, or Keep Your Hard Drive) as needs grow.
Dell rekommenderar ProSupport med Mission Critical
Om du behöver support på andra tider än kontorstid så kan det vara bra att uppgradera till ProSupport med Mission Critical
Tillgänglighet och villkor för Dell tjänsterna varierar beroende på region och produkt. Kontakta en säljrepresentant för mer information.
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Specifikation
