Dell Upgrade from 1Y Next Business Day to 5Y ProSupport 4H Mission Critical
Utökat serviceavtal - material och tillverkning - 5 år - på platsen - 24x7 - svarstid: 4 h - för PowerEdge R250
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Information
- 24x7 direct access to highly trained experts who provide enterprise-level, tech-to-tech support
- Remote and on-site support with four and eight hour parts & labor response options
- Incident-based third-party software assistance for data center and end-user applications, OS, and firmware troubleshooting
- Emergency parts and labor dispatch, in parallel with troubleshooting, for issues you identify as severity level One
- Access to secure online management of parts, convenient for servicing your own hardware
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Specifikation