DELL ProSupport 4H, 5 År
-
Information
- 24x7 direct access to highly trained experts who provide enterprise-level, tech-to-tech support
- On-site support with four-hour parts and labor response
- Incident-based third-party software assistance for data center and end-user applications, OS, and firmware troubleshooting
- Emergency parts and labor dispatch, in parallel with troubleshooting, for issues you identify as severity level 1
- Access to secure online management of parts, convenient for servicing your own hardware
- Options to remotely monitor and manage your data center hardware
- Options for data and asset protection services
-
Specifikation
